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Support Handling

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Screenshot of HelpDesk for Outlook and SharePoint HelpDesk for Outlook and SharePoint 1.3
HelpDesk for Outlook and SharePoint connects Outlook and SharePoint and takes advantage of the best of the two Microsoft products. This new help desk application from kalmstrom.com Outlook Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint, which is an environment that Microsoft is favoring...
Price: USD $820.00, EUR 500;   License: Shareware (Free to Try)   File Size: 3406 KB;
Platform: Windows 2000, Windows 2003, Windows Vista, Windows XP

Customer Support - Issue Tracking - User Support - Helpdesk Based On Outlook And Sharepoint - Web Based Helpdesk - Sharepoint Based Helpdesk - Support Handling - Issue Handling - Helpdesk Integrates Wit - Helpdesk Tool For SharePoint Outlook
Screenshot of KBase for Outlook KBase for Outlook 2
KBase for Outlook is a knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text...
Price: USD $119.00, EUR 89;   License: Shareware (Free to Try)   File Size: 8748 KB;
Platform: Windows 2000, Windows 2003, Windows Me, Windows NT, Windows Vista, Windows XP

Search - Outlook - Knowledge Base - Articles - Public Folder
No Screenshot KaKa File Encryption 1.2
Free For Everyone One powerful file encryption for the Windows platform. Offers a bunch of new and improved features: 1. Four encryption algorithms (Blowfish, AES, MD5, Triple-DES). 2. Strong key support, handling and cryptographic implementations. 3. Encrypts megabytes of file data per second on modern machines.

Price: USD $0.00;   License: Freeware   File Size: 346 KB;
Platform: Windows XP, Windows, Windows 2000, Windows 2003, Windows 98, Windows Me, Windows Vista

Encryption - File Encryption - Encrypt Files
Screenshot of Blowfish Advanced CS Blowfish Advanced CS 2.57
One powerful file encryption and security tool for the Windows platform. As the successor of highly successful BFA97, Blowfish Advanced CS offers a bunch of new and improved features which are: * Algorithms: Blowfish, Twofish, AES, RC4, Triple-DES, Serpent, CAST * Strong key support, handling and cryptographic implementations * Fast: encrypts megabytes of file data per second on modern machines * Data compression using LZSS, ZIP's...

Price: USD $0.00;   License: Freeware  
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows 2000, Windows 2003, Windows XP , WinNT 4.0

Secure - Tool - Security - Encryption - BlowfishAdvancedCS
No Screenshot LinSa File Encryption 1.0.0.1
LinSa file encryption is a file encryption utility that enables you to encrypt the content of file, using a variety of secure algorithms including Blowfish, AES, MD5 and Triple-DES. Simply select the files from the integrated file browser and encrypt them. The software does not change the extension or name, so they can be identified later* Four encryption algorithms (Blowfish, AES, MD5, Triple-DES). ! Strong key support, handling and...

Price: USD $0.00;   License: Shareware (Free to Try)   File Size: 1433 KB;
Platform: Windows

No Screenshot Advanced Live Support 1.00
LiveSupport is an AdvancedPortal product offered to any website hosted with us. Provide live online customer service on your website. View and chat with visitors as they navigate your site. Chat with them to close sales and provide real time service. Putting a small Javascript on your web pages shows the LiveSupport icon. If an operator is online, the icon shows it clearly and the visitors can click on the icon to engage in live chat with the...

Price: USD $24.99;   License: Shareware (Free to Try)   File Size: 1000 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP

Online Support - Online Survey - Live Help - Livesupport - Online Customer Service - View Website Visitors - Chat Online - Close Sales - Humanclick - Leave Online Message
Screenshot of ATAF-Support ATAF-Support 1.5
The ATAF-Support program is a FREE online web database application that can handle online support request. The ATAF-Support program is used on this site. ATAF-support runs on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed The ATAF-Support has 4 forms * A support form where the user can raise a support request * A reply form where the help desk can answer support questions * A view form where the users can read the...

Price: USD $0.00;   License: Freeware   File Size: 49 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Linux, Windows CE

Database - Support - Source Code - Asp - Iis - Ataf - User Support - Iis40 - Iis50 - Chilli
Screenshot of VenusValley Live Support VenusValley Live Support 1.1
VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in real-time. Your customers get instant gratification and your sales increase tremendously. Your customers didn't install any software in their computer. You can chat with them using any popular web browser. You will find chatting with visitors smooth and fast. No ugly...

Price: USD $16.95;   License: Shareware (Free to Try)   File Size: 51 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Linux , MAC 68k,Mac PPC

Tool - Chat - Support - Sales - Help - Live - Crm - Customer - Webmaster - Instant
Screenshot of Instant Housecall Remote Support Instant Housecall Remote Support 3.4.4
Instant Housecall is the award-winning remote support suite that lets you securely view and control your customer's PC through firewalls. With no port forwarding and no dynamic IPs to worry about, you can deliver service from your office, house, customer site, and Internet cafe without pre-installing software. Features include: Invitation only access, Wait for Specialist to sign-in, Reboot remote PC into safe mode, Auto reconnect, File...

Price: USD $35.00;   License: Shareware (Free to Try)   File Size: 655 KB;
Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Vista, Windows XP

Firewall - Vnc - Remote Access - Remote Control - Remote Desktop - Helpdesk - Help Desk - Pcanywhere - Port Forward - Router
Screenshot of Instant Housecall Remote Support Instant Housecall Remote Support 4.4
Deliver attended remote support and access unattended computers with a single powerful tool. Instant Housecall is the award-winning remote access and remote support tool that lets you securely view and control PCs through firewalls. No configuration and no pre-installed software. Work from anywhere: your office, home, customer site, and Internet cafe. Features include: Attended & unattended access by invitation only, Wait...

Price: USD $49.00;   License: Shareware (Free to Try)   File Size: 1787 KB;
Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Vista, Windows XP

Firewall - Remote Access - Remote Control - Remote Desktop - Helpdesk - Help Desk - Port Forward - Router - Nat - Radmin
No Screenshot Skymol Live Customer Support Software 2.0
Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without...

Price: USD $49.95;   License: Commercial   File Size: 9 KB;
Platform: Windows 98, Windows, Windows Me, Windows 2000, Windows XP, Windows Vista, Linux, Mac OS 9.x, Mac, Mac OSX , Windows Vista x64,Linux Open Source,Mac OS X 10.1,Mac OS X 10.2,Mac OS X 10.3,Mac OS X 10.4,Mac OS X 10.5

Video Chat - Customer Support - Help Desk - Web Based - Voip - Voice Mail - Live Help - Live Support - Helpdesk Software - Voice Chat
No Screenshot Textmodules for Software Support 1.00
Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required. When inserting a text, automatically the...

Price: USD $0.00;   License: Freeware   File Size: 256 KB;
Platform: Windows Me, Windows, Windows NT, Windows XP, Windows 2000, Windows 2003, Windows Vista , WinNT 3.x

Helpdesk - Outlook Add-in - Outlook Plugin - Outlook Tool - Mail Tool - Support Tool - Mail Support - E-mail Tool - Text Modules - Boilerplates
No Screenshot Omni Customer Support 1.0
Omni Customer Support allows you to improve the quality of your customer support The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas...

Price: USD $69.00;   License: Commercial   File Size: 2179 KB;
Platform: Windows 2000, Windows, Windows XP

Software - Support - Base - Customer
No Screenshot Single Operator Live Support Chat 3.0.1.5
Professional live chat software provides one to one chat conversion between customer support executive and web site visitors or client. Single user chat tool supports all major web browsers including Internet Explorer, Opera, Netscape Navigator or Mozilla Firebox. Secure instant messaging application shows IP address and host name of each and every website visitors. Customer interaction software is developed purely in active server page (ASP)...

Price: USD $99.00;   License: Shareware (Free to Try)   File Size: 1146 KB;
Platform: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista

Utility - Software - Tool - Chat - Single - Host - Ip - Address - Support - Visitors
No Screenshot EveryWAN Remote Support Personal Edition 2.2.0
EveryWAN Remote Support Personal Edition allows you to view and control any Windows Mobile device using your personal computer's screen, mouse and keyboard. It is an ideal tool for presenting your mobile device screen to a large audience or make screen capture. Thanks to the task manager, system information and registry editor tools, troubleshooting has never been so easy.It also provides advanced collaboration features including a unique...

Price: USD $0.00;   License: Freeware   File Size: 9626 KB;
Platform: Windows Me, Windows, Windows NT, Windows 2000, Windows XP, Windows Vista, Windows CE, Pocket PC

Remote - Remote Control - Pocket Pc - Helpdesk - Windows Mobile - Remote Support - Device Management - Sparus Software - Everywan - Mobility Manager
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